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F.A.Q.

Jason Mitchell at the Big Saw Productions booth

What do I do if my furniture arrives damaged?

Contact us immediately by phone or email, describe damage, and we will handle immediately to your satisfaction.

How do I maintain Ready Seal® stained furniture?

We use Ready Seal® Natural cedar stain. Here is the Ready Seal® FAQ.

Here’s how I maintain my personal furniture: I leave my chairs outside year around. Some pieces that I cover or store indoors get re-stained every couple years. I wash the chairs once a year, usually at the start of the season. I use dish soap and a rag, and a soft bristle brush (steal the handle brush from the kitchen sink). Hose pressure only, not power wash. Let dry, at least overnight. I then use a 3-4" foam brush and a rag to apply Ready Seal® natural cedar stain. I let this stain soak in for 15-30 minutes, and then I wipe off whatever hasn’t soaked in. Ready to sit in within a couple hours.

What will happen if I don’t put any finish on my chair?

Over time your chair will change to a silver/gray color.

How can I find out about your new products?

Checking our website and Facebook page from time to time or visit us at one of the outdoor markets.

What if I want to learn about making/distributing this type of furniture?

Contact us by phone or email, and we will send you details about becoming a distributor of our product.

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